Surfacing Our Value Proposition

As a young start-up it was hard to choose which audience should we target. One finding from the design research showed that all travelers could be segmented into two main mindsets:

  1. Specific Browsers who know their Where & When
  2. Bargain Hunters who seek great deals regardless of time and place

I chose to reflect this duality in the upper fold of the homepage by setting the search engine for the Specific Browsers side-by-side with the discount badge for the Bargain Hunters.

This decision did not only allow Bargain Hunters to find hidden gems faster, but also surfaced the value proposition of Roomer as a marketplace. Usability tests showed that users referred to the discount badge also as an explanatory element supporting the concept of a competitive pricing environment powered by people who are selling their hotel reservations.